- To guarantee holiday delivery we recommend that purchases be made a week prior
- All Gift Card Orders are Processed Monday - Friday, 9:00 AM - 5:00 PM.
Orders Received After 5:00 PM will be Processed on the Next Business Day
- Orders will not be processed on Christmas Eve, Christmas Day or New Year’s Day
- All orders are shipped standard mail unless an alternative shipping method is selected and additional fees will apply based on the selection
- Internet Explorer is the preferred browser to process your order
- Gift Card terms and conditions are indicated on the reverse side of the gift card and include the following:
- Gift cards can not be replaced if lost or stolen
- Present your card to the cashier when you are ready to make your purchase
- You can check your card balance by calling the number on the back of the card
- No Refunds or Cash Redemptions
- Please be aware that the The Spa at Ballantyne only provides services
to guests ages 16 years and older
Use of the gift card constitutes acceptance of these terms. The gift card can not be exchanged for cash. A $2 per month fee will be deducted from the card after 24 months of non-use. Ballantyne Hotel & Lodge reserves the right to change the terms and conditions. If you have questions or need assistance, please contact our concierge 704.248.4055.